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How sanur88 Handles Your Personal Information

We collect only what we need to run your account and process payments through DANA, OVO, and GoPay. This page explains exactly what data we hold, why we hold it, and how you can ask us to change or remove it — no vague…

Account data kept securelyDANA, OVO, GoPay payment records protectedYour right to access and correct dataNo data sold to third partiesContact us to update or remove records

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DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We keep your account data protected through a combination of encryption, access controls, and regular security checks. Below are the four areas we focus on most — from how we secure payment records to how long we retain data after account closure.

Encrypted Payment Records

All transaction records linked to DANA, OVO, and GoPay are encrypted at rest and in transit. Only authorised internal systems can read payment reference data for verification purposes.

Cookie and Session Control

Session cookies keep you logged in as you move between the lobby and your account page. You can clear or block cookies through your phone or browser settings without affecting your saved account details.

Account Security and Access Logs

Login attempts, device IDs, and session timestamps are logged so we can flag access that looks out of place. If we detect something unusual, we may ask you to re-verify via OTP before continuing.

Data Retention After Closure

If you close your account, we retain the minimum data required by applicable regulations, then delete the rest. You can request a summary of what we hold before closure via live chat or email.

What We Collect and Why It Matters

sanur88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect your registration details — name, contact number, and email — so we can verify your identity and keep your wallet linked correctly. Payment data tied to DANA, OVO, and GoPay is recorded at the transaction level: the amount, timestamp,

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and reference ID. We do not store your full e-wallet credentials on our servers. Device identifiers and session logs are retained to detect unusual login patterns and protect your account from unauthorised access — particularly relevant if you switch between mobile and desktop, which many players
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in Palembang and across Indonesia do regularly. We also use cookies to keep your session active and remember your preferences across visits. Cookies can be managed through your browser or mobile settings at any time. Data shared with payment processors is limited to what those processors
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need to complete a transfer. We do not share your personal information with advertisers or unrelated third parties. Availability of our services depends on local law and eligible regions. If regulations in your area change, we will update this policy accordingly and notify you through your
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registered contact.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to access, correct, or remove personal data we hold on your account, our support team handles privacy requests directly. Submit your request through live chat, email, or the in-account help form, and we will respond within the timeframe described below. Provide your registered contact number or email so we can verify it is your account before making any changes.

Live Chat Start a chat session from any page. Identify yourself with your registered email or phone number and our team will locate your data record promptly.

Email Support Send your data request to our support email address. Include your account username and a brief description of what you need — access, correction, or deletion.

In-Account Help Form Log in, open the Help section, and submit a privacy request directly from your account dashboard. This links the request to your profile automatically.

Common Questions About Your Privacy Rights

These are the questions we get most often about data handling, cookie use, and how to act on your rights as an account holder. Each answer reflects our actual process — not a generic policy summary.

We collect your name, email address, and contact number at registration. Payment method details — such as your linked DANA or OVO account — are added when you make your first transaction.

Transaction references and timestamps are stored, but we do not retain your full e-wallet credentials. Payment processing is handled by the respective payment rail, not our own servers.

Yes. Submit a data access request via live chat or email, using your registered contact for verification. We will compile and send a summary of the data tied to your account.

Open the Help section inside your account and submit a deletion request, or contact us through live chat. We will delete non-regulated data and confirm once the process is complete.

We share data only with payment processors like DANA, OVO, and GoPay — and only the minimum needed to complete a transaction. We do not share your data with advertisers or unrelated services.

Cookies keep your session active so you stay logged in as you move between screens. You can clear or block them in your browser or phone settings; this will not delete your account data.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Accountsanur88 Login Gamessanur88 Casino

How sanur88 Handles Your Personal Information

How We Protect and Manage Your Information

Encrypted Payment Records

Cookie and Session Control

Account Security and Access Logs

Data Retention After Closure

How to Contact Us About Your Data

Common Questions About Your Privacy Rights

01 What personal data does sanur88 collect when I register?

02 Is my DANA, OVO, or GoPay payment data stored on sanur88 servers?

03 Can I request a copy of the data sanur88 holds on my account?

04 How do I ask sanur88 to delete my personal data?

05 Does sanur88 share my information with third parties?

06 How do cookies affect my account on mobile or desktop?

Privacy Policy

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